Table Of Contents

  1. 1 Home page
  2. 2 Registration
  3. 3. Login
  4. 4.Create Store
  5. 5.Seller Dashboard
  6. 6.Buyer Dashboard
  7. 7.Bidding
  8. 8.Buy Now
  9. 9.Donation

 

1. Homepage

 

Home page contains following options,

 

 

Membership plans:

 

 

 

Static Pages :

 

 

 

 

 

2. Registration

 

Seller Registration-  Seller can act both seller and buyer (ie) they can sell and buy products. Seller can directly register and login to the site.

 

Buyer Registration- Registering as buyer can only buy products. Buyer can register only by opening the URL shared by the seller.

 

2.1 Seller Registration

 

Step 1: By clicking on the Register option, Users will navigate to select plan page.

 

Step 2: User has to select plan any one of the plans and click “Get Started”.

 

Step 3: Clicking on the “Get Started” button will navigate to Registration page

 

 

 Step 4: Click “Register” and get ready to receive a code for us to verify your mobile number.

 

 

Step 5: Please activate the account by clicking the activation link sent to your mail. Once activation link is clicked, It redirects to login page.

 

 

2.2 Buyer Registration

 

 

3. Login

 

3.1 Forgot Password

3.2 Reset Password

 

4. Create Store

 

Step 1: Fill the following details to create the store.

 

After filling all the fields click “Next step”, it will navigate to Address page.

 

Step 2: Address

 

 

Step 3: Card Information

 

 

 

5. Seller Dashboard

5.1 My Store

Store is a collection of multiple products, where the buyer can bid and buy products.

5.1.1 Edit store

5.1.2 Edit categories

5.1.5 Analytics

 

5.1.6 Customers

            Here we can analyze the customers. We can view for all the customers whomever purchased items from the shop and can add them to your customer list.

 

View Customer Purchase

My Customer List

5.1.7 Feedback

5.2 My Products

5.2.1 Add Products

5.2.2 Drafts

5.2.3 Posted Products

5.2.4 Photo Uploader

5.2.5 Create Discount

5.3 My Event

Event is same as store.  It is a collection of multiple products, where the buyer can bid and buy products. After creating the event it can be shared to the buyer.

5.3.1 Create Event

After creating an event

5.3.2 Pull Inventory

5.3.3 Event Theme

5.3.4 Event Management

5.3.5 View Event

5.3.6 Leaderboard

5.3.7 Event Customers

View Event Customer Purchase

 

My Customer list for events

Add Customers

5.3.8 Event Analytics

Displays Graph and reports for the following,

Bid sheet preview

Print bid sheet

 

5.3.9 Donors

Here we can Add Donors, Manage donor, Import Donor, Export Donor.

Add Donor

            We can add donors by filling the required details.

 

Donor Management

            Here we can view all the donors and can also edit the donors.

 

Import Donor

 

By Following the steps you can import the donor

 

Step 1: Download the sample file

Step 2: Open the file in any spreadsheet program(for example Excel)

Step 3: Copy and paste your information into the sample file

Step 4: Make sure NOT to DELETE any of the headers (first row) included in the sample

Step 5: Save the file as a CSV (comma separated value)

Step 6: Import the file into BiddingOwl via the "choose file" button

Step 7: Click “Upload CSV”

 

Export Donor

            Selecting Export below will export all Donors. An Excel file will be downloaded, where we can find the donors

 

Donor Report

            Displays the details of the donors, Search option is also there. We can download the report by clicking on “Download”

 

5.3.10 Advertise Management

5.4 Settings

 

5.4.1 Store settings

5.4.2 Personal Profile

5.4.3 Reset Password

5.4.4 Payment Settings

5.4.5 Notification

5.4.6 Manage Account

5.4.7 eBay Settings

5.4.8 Cancel Subscription

5.5 FAQs

 

  1. How do I add my paypal address?

User can find “Paypal Settings” option in “Settings” that is in the dashboard. By clicking Paypal Settings option user will redirect to Paypal setting page, click on “Connect with paypal” you will get a paypal pop up there, user needs to enter their “Paypal email address” and Country/Region to go to the next step, it will ask for Password after entering click “Login”. Then give “Go back to your facilitator’s store” It will redirect the user to the store.This is the process to connect Paypal address. If user not added their paypal it won’t allow the user to post product.

 

 

  1. How to Cancel my Subscription?

You will be asked to subscribe to any one of the membership before registering as a seller. If you want to cancel the subscription, In Your dashboard you can find settings, Go to settings there you will find “Cancel Subscription”. Clicking on it will take you to cancel subscription page there you have to give the reason for canceling the subscription and click on Cancel Subscription Button. A confirmation popup will be displayed by clicking on “ok” will successfully cancel your subscription.

  1. How to create store?

Sellers can  create their own store. There are 3 steps in creating a store, first step is to fill all the mandatory fields to complete the first process and click “Next step”, it will navigate to the next page. The second step is Address, Fill the address fields and click “Next step”. The third step is Card Information, It will show the selected plan that you have selected before registration and give valid card details. Clicking on complete, your store will be created.

 

  1. How to Create Event?

Creating an event is same as store. In your dashboard on the left menu you will find “My event” then Click on create Event and fill the following details to create the event. After filling all the fields and click on save. Event will be created. You can also share the event URL to the buyers.

 

  1. Why should I add Categories?

Only by adding categories you can post products under that category. It adds advantage while displaying products in your store based on categories. You can categories whichever you need based on your products, And add or delete categories as per your need.

           

  1. How can I Donate to Charity?

            If you wanted to donate your amount to charity, then you can Donate using “Donate here” option on event view page. While Checkout also we can donate to charity, there is an option to give donation you can add donation it will added to the grand total of the buy now product.

 

  1. How to create Discount in my Store?

            You can create discount to your store. In your dashboard on the left menu you will find “My products” click on it you will find a list of sub menus where you can find “Create Discount”. Click on “Create discount” Fill the required fields. You can enter the code manually or clicking on Generate code will generate the code. Discount type contains 3 types Percentage, fixed amount, Free shipping. Discount value is in percentage. Choose for what are the products the discount should apply whether to entire products are to specific products, if specific products then choose the products by browsing and add them. If you have to remove then delete option is available. Minimum Requirement option is available (i.e) Minimum purchase amount- The customer should have purchased to this amount set by seller. Only then discount will be applied to them. Minimum Quantity of items- If the customer selects the minimum quantity set by the seller only then the discount will be applied. Customer Eligibility is to select to whom the discount should be available to all customers or to specific customers. Usage limits- Set limit for how many times the discount be sued in total. Active dates- Set start date and end date when the discount should start and end.

 

 

 

  1. Can I Pause my Store and How?

            Take a break from selling, but don’t close your store completely. Your customers will still be able to view your products but they won’t be able to buy them. Your settings will be saved until you’re ready to sell again. To do So, Go to settings in your dashboard. There you can find Manage account. Click on it you will be taken to manage account page at the bottom of the page you will find pause your store option. To pause your store click pause store a confirmation popup will be displayed. After pausing the store the button will be changed to “Restart store”. Clicking on it will restart your store again.

 

  1. How to Improve my sales?

To Improve your sales in auction software. Experts can help you customize your store or give you advice on how to boost sales. To do so, Go to settings in your dashboard. There you can find Manage account. Click on it you will be taken to manage account page at the bottom of the page you will find “Hire Shop expert”. Click on it a popup will be displayed where you have to fill in your details and click submit. You will be get backed soon with your clarifications and ideas.

 

  1. Why should I have a staff to my event/store?

            To manage your store/event when your not available a staff is needed. It adds many advantages, the staff can act as a sub owner of the store or to replace the owner’s presence. The owner of the shop has to give permission access for staff which tabs the staff can access.

 

  1. How to add a staff to my store/ Event?

To add a staff to your store/Event Go to settings in your dashboard. There you can find Manage account. Click on it you will be taken to manage account page there you will find staff accounts. You can create 2 staff. Click on Add staff account a popup will be displayed fill the details of name, email address and permissions that you have to give it to the staff and click “send invite” button. A confirmation popup will be displayed, clicking on confirm will send invite to that staff.              

 

  1. How do I change themes?

                Do you have to choose a perfect theme for your store, Go to My stores in your dashboard. You will find a list of sub menus there you will find themes option. Opening themes will show you a set of themes you can choose perfect theme for your store, you can also change themes whenever needed. You can change our store theme by clicking on “Set as default”

 

  1. How do I manage inventory in my products?

               

 

  1. How do I get reports for event and shop?

                To get reports for your shop you will find Analytics under the My stores in your dashboard. Click on analytics you can see an overview graph for the Total Sales, Total Online store visits, Repeat customers, Product Bids, Average cost per customer. You can also sort and view the analytics. By giving year, start date and end date. Clicking on “ view reports” will display the reports for the selected one. Same for the events under my events tab you will find “Event analytics”  there you can view the reports.

 

  1. How do i create Bid sheet ?

5.6 Watchlist

Items- Items that you liked will display in watchlist. Clicking on view will redirect to product view page. Delete will remove item from watchlist

 

Stores- Stores that you have liked are displayed here. Clicking on view will redirect to marketplace. Delete will remove store from watchlist

 

5.7 Your Purchases

             The products that you have purchased will display here with the product details and payment details. Clicking on the item description will redirect to specific store. If payment is not done “Pay” button will be displayed by clicking on it you can make the payment

 

6. Buyer Dashboard

6.1 MarketPlace

6.2 Watchlist

Items- Items that you liked will display in watchlist. Clicking on view will redirect to product view page. Delete will remove item from watchlist

 

Stores- Stores that you have liked are displayed here. Clicking on view will redirect to marketplace. Delete will remove store from watchlist

 

6.3 Your Bids

Active- All the auctions that are currently in active are shown. (i.e) Products for which you have placed a bid that are in active will display with the last bid amount. Clicking on view will redirect to Product view page.

 

Won- Products that you have won the auction will display with the won amount and date.

 

Lost- Products that you have lost will display with the last bid amount and date. Clicking on view will redirect to Product view page.

 

6.4 your purchases

                 The products that you have purchased will display here with the product details and payment details. Clicking on the item description will redirect to specific store. If payment is not done “Pay” button will be displayed by clicking on it you can make the payment

 

6.5 Settings

6.5.1 Personal profile

6.5.2 Reset password

                We can reset password by giving  old password, new password, confirm password and click on “Save” button,

 

7. Bidding and Awarding

7.1 Product View Page

            Product view page contains,

  1. Discount will be created by the seller
  2. If Discount is not created, in this case the difference between the retail price and the buy now price will be calculated and displayed as offer.

Share

 

7.2 Bidding

 

 

  1. Discount will be created by the seller
  2. If Discount is not created, in this case the difference between the retail price and the buy now price will be calculated and displayed as offer.

 

7.3 Awarding

When  time expires on an auction, and  Current price is less than the reserve price, then the product will not be awarded to any of the bidders. If the Current price is greater than or equal to the reserve price, then it will be awarded to the highest bidder of the auction.

8. Buy now

8.1 Both Buy now and Auction

8.2 Only Buy Now

9. Donation

Second, When your buying products in events then you can make a donation.

9.1 Donate directly

 

9.2 Donate while buying product